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Therapy on Your Terms: Healing and Growth, Wherever You Are

Secure, convenient, and effective virtual therapy for midlife and older adults in Ontario.

Healing doesn’t have to happen in person—just with heart.

On this page, you’ll learn:

• How virtual therapy works and what to expect
• How to prepare for your first virtual therapy session
• Who is a good fit for online sessions

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How Virtual Therapy Works

1. Secure and Confidential

• Virtual therapy sessions are conducted using Jane’s PHIPA-compliant platform to ensure your privacy and confidentiality.
• All sessions are encrypted and secure, just like in-person therapy.

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2. Flexible and Convenient

• No commute: Save time and energy by attending sessions from the comfort of your own space.
• Flexible scheduling: Daytime, evening, and weekend appointments available to fit your schedule.
• Access from anywhere: Ideal for rural Ontarians, those with mobility concerns, or anyone who prefers the convenience of online care.

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3. Same Quality of Care

• Virtual therapy is just as effective as in-person therapy for many concerns, including relationship issues, life transitions, and emotional healing.
• Research from institutions like the University of Alberta and the National Center for Health Research supports the effectiveness of virtual therapy.

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Who Is a Good Fit for Virtual Therapy?

Virtual Therapy May Be Right for You If…

✅ You live in rural or remote areas of Ontario and have limited access to in-person therapy.
✅ You have mobility concerns or health conditions that make traveling difficult.
✅ You prefer the convenience of attending sessions from home, work, or even your cottage.
✅ You’re comfortable with technology and have a reliable internet connection.
✅ You’re seeking individual therapy, couples therapy, or discernment counseling for relationship or personal growth.
✅ You want to avoid the stress of commuting or finding parking for appointments.
✅ You’re traveling but still want to continue your therapy sessions.

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Virtual Therapy May Not Be the Best Fit If…

❌ You’re experiencing severe mental health crises (e.g., active suicidal ideation with urges to act). In these cases, in-person support or crisis services may be more appropriate.
❌ You lack a private, confidential space for sessions (e.g., no quiet area at home).
❌ You’re uncomfortable with technology or don’t have access to a reliable internet connection.
❌ You prefer in-person interactions and find it difficult to connect emotionally through a screen.

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How to Prepare for Your Virtual Therapy Session

1. Test Your Technology

• Device: Use a laptop, tablet, or smartphone with a working camera and microphone.
• Internet Connection: Ensure you have a stable, high-speed internet connection for clear video and audio.
• Platform: Download and test the Jane app platform beforehand.
• Backup Plan: Have a phone number handy in case of technical difficulties.

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2. Choose a Private, Comfortable Space

• Quiet Area: Select a quiet, private space where you won’t be interrupted. This can be in a vehicle as long as the vehicle is parked and the location is shared with the therapist.
• Comfort: Sit in a comfortable chair with good lighting so your therapist can see you clearly.
• Confidentiality: Ensure that no one else can hear or see your session.

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3. Gather Helpful Items

• Headphones or Earbuds: For better sound quality and privacy.
• Tissues: In case emotions come up during the session.
• Water or Tea: Stay hydrated and comfortable.
• Notebook and Pen: To jot down insights or questions during the session.
• Comfort Item: A blanket, pillow, or fidget toy to help you feel at ease.

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4. Minimize Distractions

• Silence Notifications: Turn off phone notifications and close unnecessary tabs on your device.
• Family/Pets: Arrange for childcare or pet care if needed to avoid interruptions.
• Background Noise: Use a quiet room or noise-canceling headphones if there’s background noise.
• Substances such as nicotine, alcohol, and cannabis are NOT PERMITTED before or during session.

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5. Prepare Emotionally

• Reflect: Spend a few minutes journaling or reflecting on what you’d like to discuss in the session.
• Set an Intention: Think about what you hope to gain or explore during your time with the therapist.
• Be Open: Approach the session with an open mind and heart—virtual therapy can be just as powerful as in-person sessions.

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What to Expect in a Virtual Therapy Session

• Your therapist will provide an introduction/informed consent and explain how virtual therapy works.
• You’ll discuss your goals, concerns, and history to create a personalized plan.
• You’ll have the opportunity to ask questions and ensure you feel comfortable with the process.

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2. Ongoing Sessions

• Each session will focus on your unique needs and goals, whether that’s navigating a relationship challenge, processing a life transition, or working on personal growth.
• Your therapist will use evidence-based approaches (e.g., EFT, Family Constellations, or trauma-informed therapy) tailored to your situation.
• You’ll receive tools and strategies to apply between sessions.

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3. Ending the Session

• Your therapist will summarize key insights and discuss next steps.
• You’ll have the chance to reflect on your progress and ask any final questions.
• Payment and scheduling for future sessions will be handled securely via the Jane App. Your payment will be processed upon completion of the session.